1 hour ticket response
Timeliness is our greatest objective and that’s why we’ve got a team of professional techs who are ready to provide a fast solution to any question that you might have. Just send your customer support ticket from your Control Panel and we’ll respond back to you within sixty minutes in the worst case scenario. Actually, we strive hard and aim for a 20–minute client support ticket response time.
A Premium Technical Support Service
Our support team members have big experience in the web hosting sphere and are qualified enough to deliver a prompt answer to your problem. If, however, the issue at hand is not within the competence of a tech support engineer, the helpdesk ticket will be forwarded to a developer or system administrator for additional investigation.
An Easy–to–Navigate Help Center
To help you get a quick hint on how to use a specific service, we have included a truly user–friendly Help Center section in our Control Panel. You can browse through an enormous collection of web hosting account management articles and website management articles, check out our F.A.Q. repository or check our step–by–step video tutorials.
