Phone Support
Discover just what exactly phone support includes within the web hosting community.
There are plenty of web hosting companies on the market today, however most of them are resellers who have limited resources, particularly when it comes to support. One way to distinguish them is the option to contact the company over the telephone. The level of support that you can get through this particular channel of communication may vary depending on the provider - some offer dedicated telephone support, many others offer common and customer support only as some matters are more time-consuming and it's faster and easier to be resolved via a support ticket, particularly when the issue needs to be escalated. Still, it's good to know that you could always reach your web hosting supplier since there are a lot of small problems that can be resolved without difficulty and in a timely manner through a call, not mentioning that you are able to get additional information about the services before you become a client.
Phone Support in Web Hosting
Because we have live telephone support 14 hours a day, you are able to contact us and talk to our customer support representatives to get more info about the web hosting that we provide and ensure that our servers meet the system requirements for your websites before buying anything. For your convenience, we now have telephone numbers on as many as 3 different continents so you can call the one nearer to you - in the United States of America, the UK or Australia. In case you're already a customer, you'll be able to give us a call about general and billing issues, and even about some technical ones. In case the situation is strictly technical or it can take longer time to analyze, you will have to go through our ticketing system, that will allow both you and our tech support crew to monitor the information supplied by either side.