If your hosting service provider supplies live chat support, you are able to speak with a representative in real-time and learn helpful information or get a problem resolved timely. The basic advantage of using chat rather than calling to talk with a live person is that you will need only a computer with web access, which means that you will not pay any fees in case you are in another country or state. What's more, it is much simpler to copy and paste info like domains, usernames or error messages i.e. details that are sometimes difficult to share with the other side over the phone. The live chat is also a faster solution to contact the web hosting supplier's support crew compared to using a ticketing system. Last, but not least, when some situation requires a little more time to be taken care of, you'll be able to do something else while you wait for guidance on the live chat, so you won't lose time - something that's not possible if you're on the telephone.

Live Chat Support in Web Hosting

As a part of the support services that we offer for all of our web hosting, you can find live chat support that is available 24x7, even on holidays. You will be able to get in touch with us no matter if you already own an account or not, as we will help you with all kinds of things, ranging from providing you with basic information regarding our solutions in case you aren't a customer yet and you're thinking about acquiring one of the packages, to assisting you with setting up an e-mail account in an e-mail client. Part of the problems are more complicated and time-consuming, which means that you'll need to use the ticketing system which is incorporated into our Hepsia website hosting Control Panel, but we can save you time and assist you in real time on our live chat for quite a few things.