Extensive Online Documentation
Discover more about Online Documentation and why it really is beneficial to have an in-depth documentation on hand at all times.
Despite the fact that the hosting service supplied by the different companies is roughly the same, every provider has a personalized platform with its own tweaks and ways to accomplish specific operations. That’s why, an information-stuffed knowledge base would be amazingly helpful both for people with no practical experience and for technically advanced users who will eventually discover how given operations are completed, but will lose valuable time in the process. The purpose of such a knowledge base is to help make the hosting service fast and simple to use, sparing users loads of time and efforts. The consequence is gladder clients, since they can quickly find the information they’re seeking, and significantly less work for the help desk support team, because usually the vast majority of the inquiries and difficulties that clients have are already outlined in the knowledge base. Provided that the articles are adequately written and cover more things, you’ll be able to get to know more not only about your account, but also about the web hosting service as a whole.
Extensive Online Documentation in Web Hosting
Our web hosting packages come with a detailed knowledge base where you can find info about all the difficulties that you could possibly bump into and their resolutions. You can become aware of how to create and administer a mailing list, how to use an .htaccess configuration file, or how to proceed if the settings of your mail client are correct, but you’re unable to send email messages, for example. We have made every effort to be as exhaustive as possible and to encompass all the available options so as to save you time and efforts and to offer you different solutions for each single problem. The knowledge base features informative articles as well – both general ones about the web hosting service as a whole, and more specific ones, which will help you get familiar with the functions and features of the Hepsia Control Panel. You can find relevant articles about particular features and functions in every Control Panel section, while if you want to check the full article archive, you should visit the all-encompassing Help section.